PRODUCTS : webassist

Webassist provides simple click to video conference solutions from all Web based products.

Webassist's click to live audio/ video assistant works from web pages, flash movies, banner advertisements, Extranets and Intranets.

All web based products ....PLUS Webassist will take live online feeds out from all CD/DVD/PDF products.

Webassist is the perfect solution for live online sales, services and support from websites, Extranets and Intranets

Features

Simple click to web conference from any web based or web access product

Multiple communication systems

Instant flash based sound and video streaming without downloads

Integrated live chat system

Client queuing system with hold and transfer functionality

Queue browsing functionality allowing video, sound and chat with any queued client.

Instant access to client details and referral locations through mouse over

Advertising/entertainment area for queuing clients

Reconnection system for bandwidth breaks

Multiple operator functionality

Supervision system for monitoring and managing all operations and activity

Switch functionality between operator/ supervisor

Group web site function with client referral details

Fully customisable for localised branding

Installation and requirements

Webassist installation could not be more simple. Simply add the web assist button to any or all pages on your web site and the system is up and running.

Absolutely no download requirement for flash users.

Operators will need webcam for video broadcast

Operators will need an headset with built in mic to optimise sound quality from web site.

USB phone can be used as an alternative to headset and mic.

Customers/ clients can use the system with or without sound.

Licensing Options

T1- Single operator, single web site
T2- Single operator, multiple web sites
T3- Multiple operators, single web site
T4- Multiple operators, multiple web sites
T5- Supervisor system

Enterprise Opportunity..... build your own telecoms business

Enterprise Opportunity

Both the T2 and T4 license options provide entrepreneurs and resellers opportunies to manage multiple web sites. This enables operators to provide or manage telecoms services for companies that want to communicate with web site sales and support traffic but wish to outsource the service to a third party service provision.

netDESIGNS Group 1996-2009

Communications for the Third Millenium - Web Conferencing

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